Holiday Closure Notice: All WPL locations will close at 1:30pm on Tuesday, December 24 and will remain closed until Friday, December 27. For full holiday closure information, click here.

UPDATE: Eviction Prevention Office Hours at WPL

UPDATE November 18, 2024

Eviction Prevention hours at WPL are back! Eviction Prevention will hold drop in hours every Wednesday from 6pm-8pm at the Main Library starting Wednesday, November 20, 2024.


Waterloo Public Library is excited to announce that we are partnering with the Social Development Centre of Waterloo Region, to welcome an Eviction Prevention Peer Worker to who will be holding office hours at the Main Library.

What do Eviction Prevention Peer Workers do?

Eviction Prevention Peer Workers support tenants through advocacy, intervention, mediation, negotiation and developing alternative plans to loss of housing. They provide holistic support for folks who are facing eviction or having ongoing issues or conflicts with their landlords.

For residents of Kitchener, Cambridge and Waterloo, the team from the Social Development Centre of Waterloo Region offers information and warm referrals to other community organizations, as well as access to space and technology for tenants to attend their scheduled Landlord and Tenant Board hearings. The Eviction Prevention program takes a physical, mental, emotional and spiritual wellness approach to community service.

Eviction Prevention Peer Workers provide support to:

  • 2SLGBTQ+, BIPOC, immigrants, refugees & low-income renter households
  • individuals who are at risk of or in the process of being evicted legally or illegally
  • individuals who are at risk of or experiencing legal or illegal rent increases
  • individuals who are at risk of or experiencing unsafe or unaffordable housing
  • individuals who are at risk of or experiencing homophobia, transphobia or racism in a landlord-tenant relationship

Hours at WPL

Every Wednesday there will be drop in hours from 6pm-8pm at the Main Library.

Contact Information

To contact the Eviction Prevention Support Team directly, you can call them at:

519-579-3800
Kitchener/Waterloo – Ext 7
Cambridge – Ext 8
Tenant Organizing – Ext 9